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NUWAVES PRODUCT SUPPORT

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NuWaves Engineering feels very strongly about customer support and endeavors to to simplify the process as much as possible.

submit an rma or technical question

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NuWaves is a veteran-owned small business.

CAGE CODE: 1ZJ73

Visit Us

132 Edison Dr.

Middletown, OH 45044

Phone: +1 (513) 360-0800

Direct Sales Line: (513) 795-8875


Our team of caring patriots are ready to assist you. Please feel free to call during office hours, email, or contact us via the form above.

Before sending products back for repair, please request a Return Material Authorization (RMA) Number by calling, emailing, or contacting us via the form above.

WARRANY & REPAIR

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QUALITY CERTIFICATION 

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EXPORT COMPLIANCE POLICY

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EXPORT COMPLIANCE FEE

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PRIVACY POLICY

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TERMS & CONDITIONS

standard terms vendor T&Cs for purchases < $50k

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Safety is a guiding principle of NuWaves Engineering. We ensure safe production and operation of our products, as well as end-of-life disposal. Improper disposal can adversely affect the environment, wildlife and human health. Please follow these guidelines when disposing of a NuWaves product:

  • Do not remove the lid or any hardware
  • Do not remove components from the circuit card assembly
  • Do not incinerate
  • Do not crush or shred
  • Do not dispose of as unsorted municipal waste
  • Do not export e-waste outside of the original destination country for recycling
  • Utilize an e-Steward or ISO14001 certified e-waste recycler
  • Consider export controls during recycler selection
  • If a NuWaves product is incorporated into a larger system or sub-system, ensure that these guidelines are followed at system end-of-life